Return and refund policy

No refunds

We do not return money. Payments are not reversed to your card, wallet, or bank account under this policy, except where mandatory applicable law requires otherwise.

All sales are final. We do not provide refunds, cashback, or reimbursement of purchase price for any reason, including change of mind, duplicate orders, delay in shipping, or dissatisfaction with the product, except where mandatory applicable law requires otherwise.

If you believe a transaction was unauthorized or processed in error, contact us promptly via our contact page with details. We will review reports in good faith but this does not guarantee a refund where this policy and applicable law do not require one.

Defective items

If you receive a product that is materially defective or not as described, use the contact page and include your order reference and photos if applicable. We may, at our discretion, offer a replacement or other remedy consistent with this policy and applicable law—not a monetary refund unless required by law.

Digital services and activation

Access to digital profiles, activation, and cloud features may begin as soon as your purchase or activation step completes. Fees for digital or subscription elements are not refundable under this policy unless mandatory law provides otherwise.

Contact

Questions about this policy: contact page.